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Losing Control & Gaining Positivity

It’s been a hell of a year so far. I wrote back in March about my big milestone of reaching 10 years at Salesforce, however, what I didn’t mention in that article (which I didn’t want to) was the ongoing turmoil in the technology industry.

It’s been well documented that a number of organizations have faced layoffs in the past 6 months, as many companies re-align after the COVID-19 pandemic and deal with economic uncertainty and the possibilities of a recession. Salesforce wasn’t immune to these layoffs, as noted in the media, and it’s been challenging to see so many colleagues and friends have to exit the company.

A good chunk of my time in the past few months has been spending time with employees that have been impacted by the layoffs (not only at Salesforce but in other companies) to offer help and support as they navigate a really challenging time. This felt natural to me: as a people leader and as someone who sees themselves as a multiplier, I wanted to make sure that the folks that I had worked with were setup for success in their next journey and offered my help where I can.

As the dust has started to settle with these changes, a lot of my focus has turned inward on the impacts to the next phase of my career, how much control I have and ultimately trying to focus on positivity.

Losing Control

As part of the recent layoffs and company restructuring, I have been forced to change my role and apply my efforts and experiences to new areas of the organization. For now, and for the first time in nearly 10 years, I am no longer considered a “people leader” and am now an “individual contributor” (more commonly referred to as an “IC”). By no means was moving to an IC part of my career plan or career journey. I had always considered myself to be “climbing the corporate ladder” and moving up the rungs, hopefully, eventually getting to a Vice President level role at an organization. VP roles, generally, lead larger organizations so my natural path was likely headed down that route.

Now, I find myself back on the IC track. It’s taken me a bit of time to realize the impacts of this, but ultimately, I’m approaching it with an open perspective and an opportunity to flex muscles that haven’t been flexed in a while, as well, to be able to learn new skills. The new opportunity I have as an IC is really cool, and affords me an opportunity to work with some of the best and the brightest technologists in the company. I also moved-up in the org chart as well, which I will take as a win for my professional growth!

My biggest lesson through all of this has been around control. I quickly came to realize that while I can influence and control my career, to some extent, sometimes life throws you curveballs that you need to adapt to. Your career path should be driven by you, however, the path will wind and turn and you’ll need to be flexible to adapt to the turns on the path. Going forward, I’m looking at my career journey less like a ladder, and more like a jungle-gym, which will give me a new perspective on what growth means and the opportunity to try new things.

Gaining Positivity

I am, and always have been, a bit of a pessimist. I’m usually of the mind of thinking about the glass being half-empty, assuming things are going to go wrong, etc. and then being pleasantly surprised when they do go right. This mindset has helped me be extra prepared for basically everything in life (savings accounts, emergency preparedness kits, security cameras, always packing extra clothes - you name it!), but also has a toll on my day-to-day mental health.

So you could imagine the challenges I face under the climate of workforce instability, less than a year after purchasing a new home. I have been really lucky to work in technology for my whole career, which has been relatively stable. During the tough times of 2008, I was still relatively new to the industry, didn’t have multiple mortgages or kids to feed. In 2023 the game has changed, and this whole experience has had a damaging affect to my mental health.

With all that being said, as part of this journey I have tried to follow my regular routine to support my own mental health and wellbeing:

  • Getting regular exercise (5-6 times per week).

  • Practicing yoga daily.

  • Meditating daily.

  • Writing in my gratitude journal daily.

These activities have really helped support me during these tough times, and are really helping me turn the corner on my mindset going forward. In particular, my gratitude practice is something that I’m doubling-down on each day. Not only in my journal, but also starting to frame my life from a lens of positivity vs. negativity. I actually have a goal each day to lead with positivity, which is probably my toughest challenge of all this year, but something i’m continuing to work on for my own mental health.


I’m really proud of how I have been able to navigate these challenges so far this year. I can look ahead to better times and see myself looking back at this as a real growth moment for me, and something that will ultimately make me a better person in the long-term. It doesn’t mean that it’s easy now, but it’s already getting a bit easier day-by-day. I’m warming up to the fact that I don’t have as much control as I thought I did, and to balance that, I’m putting positivity as a priority in my life.

Dylan Hansen
A Major Milestone

February 25th, 2023 is a big day for my career, it marks my 10 year anniversary working at Salesforce in the Vancouver office!

View from my desk at the Salesforce Vancouver office. Tenure trophies included!

Never would I have imagined that I would have stayed at a company this long when I joined back in 2013. Previous to my time at Salesforce, I had only spent just shy of 3 years at one organization. Thankfully, Salesforce has provided me opportunities to pivot and change my focus in my 10 years at the company:

  • Working in a highly visible engineering operations and developer productivity team, running systems used by all of Salesforce’s engineers.

  • Stepping into a manager role and being able to lead numerous teams through the company’s growth.

  • Chasing my dream to work for Salesforce.org, and build products that help nonprofit and education institutions scale their impact.

  • Joining the Technology, People, Innovation & Learning team with a focus on building programs that allow our highly technical staff to grow their careers and focus on our top priorities in the technology organization.

During my time at Salesforce I have also gone through numerous life events and have had support from the organization the entire time:

  • Getting married and having the flexibility to take time away for an extended honeymoon in Thailand.

  • Being diagnosed with a chronic illness and having the medical support through insurance coverage to get the care I needed.

  • Welcoming Rupert to the world and taking 6 weeks off to spend time with him and Alyssa during those first precious weeks.

  • Purchasing our first townhome and having enough in the bank for a down payment.

  • Welcoming Henrik to the world and having 12 weeks (yes!) figure out how to parent two young children.

  • Purchasing our first house and having the financial stability to do so.

I’m extremely grateful for the opportunities that working at Salesforce has provided me. While this is a tough time in our industry and for the company as a whole, I can’t help but reflect on these 10 years and be thankful, and look forward to many more opportunities for growth in the future!

Dylan Hansen
Top 10 Albums of 2022

As we approach the end of 2022, I’m excited to share my top albums of the year - as is tradition! Interestingly this is one of the years where I added the fewest amount of new albums to my collection. I made a purposeful change in my habits to listen to music less and read more, as well as include more podcasts in my life.

Nevertheless, music is still an important part of my life and this year I was able to (finally) go to a live show after the COVID-19 pandemic. It was great to be back!

10. Slipknot - The End, So Far
9. Pusha T - It’s Almost Dry
8. Billy Talent - Crisis of Faith
7. A Wilhelm Scream - Lose Your Delusion
6. The Flatliners - New Ruin
5. RHCP - Unlimited Love
4. Classified - Retrospected (Acoustic)
3. RHCP - Return of the Dream Canteen
2. Joey Bada$$ - 2000
1. Alexisonfire - Otherness

Wishing everyone who reads this a happy holiday season and all the best in 2023!

Dylan Hansen